Instructions for buying or renewing Runtime HRMS subscription using online and offline payment modes.

First of all, we would like to congratulate you on taking the decision to buying or renewing your Runtime HRMS subscription. We assure you it being one the best decisions for your business and people.

To start with the buying or renewing process, click on your name at top right corner of Runtime HRMS (while you are logged in) and click on ‘My Businesses’ link.

On the following page, you can see list of your businesses as follows:

The list of business displays name of your business, selected plan and validity date. Note your validity date here. It is a good practice to renew your subscription well in advance and avoid waiting for the last day. To continue with renewal, click on ‘Manage’ button.

Check and Update Billing Information

Before you initiate payment, click on ‘Open‘ button in the ‘Billing Details‘ section to check if your billing details are correctly updated in system:

If you business is registered under GST, make sure to update your GST number correctly to get credit of GST Input when you make payments. Once you have verified billing information, you are ready to proceed for renewal. Click Back to go back to Manage Business page:

Proceed for Renewal

From the Manage Business page, click on Renew button:

Selecting Renewal Duration

On the renewal dialog box, select a renewal duration like 1 month, 3 months, 6 months, 1 year and so on.
If you have a discount coupon, enter the same in Discount Coupon box and click on Calculate to know the total amount payable:

After selecting renewal duration, click on Pay Now. An invoice will be generated and you will be taken to the invoice page to make the payment, as shown below:

Click on Pay Now to initiate the payment. You will see the following payment box:

You can choose from a variety of options like Netbanking, UPI, Wallets, Credit and Debit card to complete the payment.

Once payment is successfully completed, the invoice page will refresh and you will see Paid under the Status. In case your payment could not be completed due to some reason, the page will display the relevant error message.

Offline Payments (Indian customers only)

In case you are unable to pay online using any of the modes listed above, you can also pay by a direct transfer to our bank account (using NEFT or IMPS).

Our bank account details are as follows:

Account Title	Runtime Software Private Limited
Bank Name	HDFC Bank
Bank Branch	SFS, Mansarovar, Jaipur
Account Number	50200054419980
Account Type	Current

Before initiating a direct transfer to our bank account, make sure you have generated the invoice as per above process. After making the payment into our bank account, please inform us at connect@runtime.one and include following information in your e-mail:

• Registered e-mail address and mobile number
• Amount Paid
• Date of Payment
• Invoice Number
• NEFT/IMPS Transaction Reference Number

Payments made using direct bank transfer require at least 24 working hours and maximum 72 working hours to reflect on your account.